Superior Service and Customer Satisfaction Earn Future Ford of Roseville National Award for the 13th Year in a Row

Future Ford Lincoln of Roseville is among an elite group of Ford and Lincoln dealerships nationwide to be recognized with the 2012 President's Award by Ford Motor Company. The prestigious award honors dealerships that have excelled in automotive retailing in 2012, by providing exceptional customer service and satisfaction. This is the 13th year in a row that the dealership has received the President's Award.

"Earning this award is a reflection of our entire staff's commitment to delivering the best customer experience possible," says Kevin Mantz, General Sales Manager at Future Ford Lincoln of Roseville. "I couldn't be more proud to receive this recognition, especially since it comes from the people we value most - our customers. They're the reason we were able to achieve this award."

The President's Award was established in 1998. Dealers become eligible through survey responses from customers related to their sales and service satisfaction. "In order to achieve the President's Award, dealers must exceed customer expectations every day in every department. The pursuit of excellence is not for the faint of heart - it requires passion, tenacity and, of course, hard work. This prestigious award salutes those top-performing Ford and Lincoln dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction - in both sales and service - in automotive retailing," said Rob Louisell, San Francisco Regional Marketing for Ford Motor Company.

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