Thursday, April 25, 2013

Future Ford Lincoln of Roseville Captures Ford's Highest Customer Satisfaction Award


Future Ford Lincoln of Roseville Captures Ford's Highest Customer Satisfaction Award
for 13th Consecutive Year

"Winning the President's Award is about teamwork", said Bill Walsh, General Manager/Partner, Future Ford Lincoln of Roseville, 650 AutoMall Drive, Roseville, CA and online at http://futureford.com.  "And the entire team at Future Ford Lincoln of Roseville is extremely proud to have now won the Award 13 consecutive years."

The Ford President's Award is earned by achieving the highest scores nationwide in sales, service and customer satisfaction.  Using the results of customer surveys from 2012, Ford Motor Company has determined Future Ford Lincoln of Roseville to be among a handful of Ford dealers around the country to achieve the highest scores in all 3 categories.  New Ford buyers, Certified Preowned Ford buyers and Future Ford Lincoln of Roseville service customers participated in the surveys.

Future Ford Lincoln of Roseville is part of the Sacramento based Future Automotive Group which includes Future Ford of Sacramento, Future Nissan of Roseville, Future Nissan of Folsom, Future Ford and Future Hyundai of Concord and Future Ford and Future Kia in Clovis, CA as well as a handful of Ford and heavy duty vehicle service centers throughout Northern California.

"We try every day to satisfy our customers, to meet their expectations and to deliver a great product and a great service", concluded Walsh. "The 2012 Ford President's Award validates our efforts.  We are truly humbled and very thankful for our customers."

 
Accepting the 2012 President's Award on behalf of Future Ford of Roseville starting on the left are Bill Walsh, General Manager/Partner; Kevin Mantz, General Sales Manager, Steve Pleau, Dealer Principal/Partner, Mark Wexler, Ford Motor Company, Jeff Pleau, Vice President/Partner and Joe Hansen, Service Director.

Wednesday, April 24, 2013

Use all 300 ponies with the V6 in the 2013 Lincoln MKT near Folsom at Future Lincoln of Roseville near Folsom!

http://FutureLincoln.com 888-656-7577 The 2013 Lincoln MKT receives a number of changes this year. The base V6 is a bit more powerful now and produces 300 horsepower. Inside, Lincoln has updated the design of the seats, gauges and steering wheel. The MyLincoln Touch interface has been updated and is now standard for all MKT trim levels. New features include inflatable rear-seat seatbelts, lane departure warning/assist, a heated steering wheel and standard adaptive suspension dampers for the EcoBoost model. Lincoln has also tinkered with optional features and package availability. Finally, the MKT receives a restyled grille and front fascia.

http://youtu.be/vPl5CgbeLRo

Thursday, April 18, 2013

Meet the Ford Fusion that brought the stock car back to NASCAR at the Daytona 500!

After more than two years of development, including extensive work by the Ford design center and Ford aerodynamic experts, the 2013 NASCAR Fusion takes to the racetrack for the 55th running of the Daytona 500.

http://media.ford.com/article_display.cfm?article_id=37715

Sunday, April 14, 2013

Superior Service and Customer Satisfaction Earn Future Ford of Roseville National Award for the 13th Year in a Row

Future Ford Lincoln of Roseville is among an elite group of Ford and Lincoln dealerships nationwide to be recognized with the 2012 President's Award by Ford Motor Company. The prestigious award honors dealerships that have excelled in automotive retailing in 2012, by providing exceptional customer service and satisfaction. This is the 13th year in a row that the dealership has received the President's Award.


"Earning this award is a reflection of our entire staff's commitment to delivering the best customer experience possible," says Kevin Mantz, General Sales Manager at Future Ford Lincoln of Roseville. "I couldn't be more proud to receive this recognition, especially since it comes from the people we value most - our customers. They're the reason we were able to achieve this award."


The President's Award was established in 1998. Dealers become eligible through survey responses from customers related to their sales and service satisfaction. "In order to achieve the President's Award, dealers must exceed customer expectations every day in every department. The pursuit of excellence is not for the faint of heart - it requires passion, tenacity and, of course, hard work. This prestigious award salutes those top-performing Ford and Lincoln dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction - in both sales and service - in automotive retailing," said Rob Louisell, San Francisco Regional Marketing for Ford Motor Company.

http://Blog.FutureFord.com

Future Ford of Roseville is the only Ford dealer in the nation to win the President's Award 13 consecutive times!

Future Ford in the Roseville Automall has won Ford Motor Co.'s President's Award for the 13th consecutive year, the only Ford dealership in the nation to reach that mark.


The annual award recognizes high standards of sales, service and customer satisfaction, based on customer surveys.


Future Ford is part of the locally based Future Automotive Group, which oversees nearly a dozen dealerships and service centers throughout Northern California.

http://www.sacbee.com/2013/03/27/5295573/future-ford-honored-for-13th-straight.html#storylink=misearch#storylink=cpy

Thursday, April 11, 2013

The 2013 Ford C-Max goes all California by becoming the first exclusively hybrid Ford vehicle!

Ford made a bet that American drivers would get used to, and even come to like, the high-roof design of the C-Max. Its tall proportions create a spacious interior in a small format - a layout common on the other side of the Atlantic but one that has struggled for acceptance in this market. Then, one might say, Ford went 'all California' and remade the American-market C-Max into the company's first exclusively hybrid model. There is no gasoline-only C-Max offered in the United States, only hybrids: a standard gas-electric C-Max Hybrid and a plug-in version, called the C-Max Energi, which can recharge from the power grid.

http://www.nytimes.com/2013/01/27/automobiles/any-engine-you-like-but-only-if-its-a-hybrid.html